Products
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KEY SALES & SERVICE TOPICS - #5. Emails that Get Others to Respond
CourseWhile your competitors struggle to get their emails read—let alone answered—use our tried and tested ideas to grab the attention of prospects/customers to begin real dialogue.
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KEY SALES & SERVICE TOPICS - #7. How to Naturally Upsell and Cross-Sell Current Customers
CourseRaise your value to your employer and your worth to a customer by becoming an expert in upsell and cross-sell opportunities.
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KEY SALES & SERVICE TOPICS - #9. Follow-Up Calls that Help Instead of Harass
CourseEnough with the lazy “Just calling to follow-up…” intros! Here are the definitive ways to make follow-up calls useful, valuable, and interesting to you and your client—while progressing towards the sale.
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KEY SALES & SERVICE TOPICS - #10. Ways to NOT Get Your Calls Returned
CourseStop leaving voicemail messages that bore, irritate, or waste their time. You don’t have to be obnoxious, but you can be intriguing. This module shows you how.
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KEY SALES & SERVICE TOPICS - #11. Working with Gatekeepers to Get in Front of Their Decision-Maker
CourseFriend or foe? That’s your question about every gatekeeper as they wonder the same about you! Proven ways to get them behind you so you can get in front of their boss.
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KEY SALES & SERVICE TOPICS - #13. How to Fix the “Not Now” Objection
CourseThey have interest in buying, just not now. No problem. This module teaches how to nurture their interest until the day it matures into a grown-up yes.